We rented a unit in the climate controlled building, loading it with several nice items that were easily pawned. We returned one week later to bring another load and the key would not fit the lock to our unit. Another similar security lock had been placed on the door and the owner had to remove it with much difficulty and damage to the door latch. About half of the items had been stolen, the other ones were gently placed to the side - they were not in a hurry. Now we are working with the insurance company on the list we could remember in excess of $7,000. The security cameras were not able to show anyone carrying out our items, many of them very large. The door was also not damaged in removing the disk security lock we purchased from Access Storage the week before. No one was at the site when we stored the items, but they knew which one to break into just after we rented it. I believe we were told four other units have been broken into recently.