posted: Wednesday, Aug 11 11:00am

First off I would like to commend some of the employees at the hospital, the doctors are every professional, courteous, professional, and caring as well as the nurses. But, today was one of the worst and most embarrassing days of my life. My sister just had a baby and I went to the hospital to see them. Well, there was this volunteer there that was absolutely rude and disrespectful. There was a problem with my sister not being listed in the system and when I asked the volunteer to recheck as I was on the phone with my sister, she simply ignored me and spoke to the woman standing next to me as if I did not exist. She was dismissive and rude and unprofessional. Then she had the audacity to call SECURITY!! on me as if I was being threatening, vulgar, or irate. How embarrassing. So the nurse and mother of my sister come out to help me and this woman yells at me in and refuses to listen to reasoning from the nurse of mother of my sister. To top it all off the security people had the nerve to make me stand against a wall until they decided to do whatever it was they were going to do. Finally I had enough at that point and walked away to report their behavior I honestly can not say that it will do much good though. Through it all I remained as calm as possible never once did I raise my voice, use vulgar language, or become violent in any manner and still they treated me as if I was a common thug or irrational ghetto- like being. I have never been so embarrassed in my life. For those who are not of the same race myself you will never understand how hard it is to get away from the image of being "Black" not in the sense of color but in society perceived opinion of what "being a black person is". My entire life I have said and did the right things to get away from that image, (which is so not my character) just to be humiliated and treated like the "typical black girl". They need to do a psychological test on the people like volunteers and security at this hospital and get some serious training on ethics and professionalism at this hospital. I do not blame the entire hospital just the three untrained, unprofessional, and ignorant people I have had to deal with on what was supposed to be a happy day, but turned into a humiliating, degrading experience.